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| VICsale.com Frequently Asked Questions |
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Deliveries
How is delivery
accomplished?
After you complete the order process and have sent payment, the
order appears in our delivery queue in the order in which it was
received. Our delivery team will then log into the appropriate game
and contact the character specified on the order form. If our
delivery team is unable to make contact, an e-mail will be sent to
the contact address provided. You may reply to this e-mail or log
onto our live chat to verify the status of your delivery.
How long does delivery take?
If your order is in stock we can usually deliver within 15 to 20
minutes, deliveries can occasionally take up to 90 minutes or longer
however depending on order volumes and game server traffic.
I have been waiting
in game for a really long time. How do I confirm my order?
If you have placed an order and have been waiting in game for more
than 15 minutes, first check your contact email to see if we have
tried to locate you. If no email is in your inbox, feel free to log
onto our live chat window and speak with one of our customer service
representatives to confirm everything is alright with your order. |
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| VICsale.com
Notes |
| DISCOUNT!!! 5%-10% off according to your purchase history! |
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